At “X Point Mart”, we prioritize delivering your orders swiftly and securely. Here’s what you need to know about our shipping process:
Expected Delivery Times: Your order typically arrives within 3-5 business days. If you haven’t received your parcel within this time frame, please don’t hesitate to reach out to our customer service team for assistance.
Shipping Costs: Enjoy free shipping on all orders across Pakistan. There are no additional charges for delivery.
Shipping Methods: We utilize trusted shipping partners like PostEx and Leopard Courier to ensure your orders are delivered promptly and efficiently.
Payment and Tracking Information: For your convenience, we offer Cash on Delivery (COD) as well as advance payments on our website. Once your order is confirmed, you will receive a tracking number via email, allowing you to monitor your shipment’s progress every step of the way.
Cash on Delivery (COD) Terms and Conditions: Please note that as per COD regulations in Pakistan, the courier company will not permit opening packages before payment. After acknowledging delivery with the courier, you can initiate returns or exchanges. If you wish to return a package, kindly notify us after payment, bearing in mind that return shipping costs will be your responsibility.
Your satisfaction is paramount to us, and we appreciate your cooperation in adhering to our shipping policies. If you have any further queries or concerns, please feel free to contact our dedicated customer service team.
Thank you for choosing “X Point Mart” for your online shopping needs.